Why Airlines are Increasing Baggage Fees and Airport Charges

Airlines have recently raised their prices for checking bags, and the amount you pay depends on when you choose to pay for the service. United Airlines, American Airlines, and JetBlue Airways are among the carriers that have increased the fees to check bags. Customers now pay more to check their bags at the airport or close to their departure compared to paying in advance online. The airlines argue that paying in advance will help streamline the check-in process and improve efficiency.

Why does it cost less to check a bag in advance?

American Airlines spokesperson explained that paying in advance allows their team members to spend more time assisting customers who require additional help during their travel. Additionally, American Airlines has reduced fees for slightly overweight bags, eliminating the need for last-minute removal of items at the airport. The two-tiered baggage fee structure is already being used by ultra-low-cost airlines and is aimed at simplifying the process for both customers and airlines.

Why are airlines raising baggage fees?

Baggage fees are a significant source of revenue for airlines, as they brought in more than $5.4 billion in the first nine months of 2023 in the United States alone. Airlines argue that rising costs, such as labor and fuel, have forced them to raise bag fees. JetBlue stated that by adjusting fees for services that only certain customers use, they can keep base fares low and continue offering customer favorites like seatback TVs and high-speed Wi-Fi for free.

Southwest Airlines is an exception among major U.S. airlines, as it allows customers to check two bags for free. Southwest’s Chief Operating Officer, Andrew Watterson, stated that handling a bag does not cost the airline $35 or $40. Many customers on major airlines prefer carrying on their bags to avoid fees, but this can slow down operations. Southwest prioritizes efficiency and attempts to turn around aircraft for the next flight in 45 minutes or less. They believe that offering free baggage check not only improves operations but also fosters customer loyalty and satisfaction.

In conclusion, airlines have increased baggage fees and airport charges due to the rising costs of operating flights. Paying for baggage check in advance is encouraged to streamline the check-in process, while airlines are adjusting fees to cover their expenses and maintain low base fares. Southwest Airlines stands out by allowing customers to check two bags for free, emphasizing the importance of customer satisfaction and operational efficiency.

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